May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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18
Intervention Design
The first two editions of Fundamentals did not discuss design of the performance intervention(s) as a discrete step in the selection, design, and development phase of the Performance Improvement/HPT Model. This third edition of Fundamentals will discuss design and development separately; however, sometimes the discussion will blend both activities the way they are blended in the real world. (See Figure 18.1.)
Definition and Scope
Design is the “systems planning” activity of the intervention selection, design, and development phase. The performance improvement practitioner, functioning as intervention designer, developer, or both, “finds or creates plans, materials, and media by which to transform that intervention selection ...
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