Global Supply Chain Quality Management

15

Chapter 2

Importance of

Product Recalls

John Z. Ni, Yina Li, and Barbara B. Flynn

Contents

2.1 Introduction: Background .......................................................................... 16

2.2 Product Recall Agencies and Procedures in the United States ....................16

2.2.1 Regulatory Agencies .......................................................................16

2.2.2 Recall Procedures............................................................................17

2.2.3 Classication of Product Hazards ...................................................18

2.3 Highly Publicized Product Recalls and eir Impact ................................. ...