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Chapter 21
Concluding Thoughts
Barbara B. Flynn and Xiande Zhao
21.1 Introduction
In this book, we have examined research on product safety and product recallsfrom
a variety of perspectives and in a variety of contexts. is is a fruitful area for
research for several reasons. First, it is important. Product safety issues aect
everyone, so these are both an important managerial problem and an important
consumer problem. Second, it is all-encompassing. Product safety issues, and the
recalls that result, are related not only to manufacturing in China. Product recalls
occur all over the world and aect manufacturers, as well as distributors a ...