November 2014
Intermediate to advanced
432 pages
13h 46m
English
Content preview from Global Supply Chain Quality Management
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350 ◾ Bochao Zhuang, Xiande Zhao, and Stephen Ng
radical innovation and promote incremental innovation. Our ndings complement
their argument that process management was positively, but insignicantly, related
to product innovativeness. Our ndings build upon the ndings of Prajogo and
Sohal (2003) by showing that process management, as a key component of TQM, is
indirectly related to product innovativeness through supply chain integration. A high
level of process management can facilitate the acquisition of external knowledge and
information, which are important in product design and enhancement. This nding
lls the gap concerning the inuence mechanism between process management and
product innovativeness. Future research should continue ...
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