
Supply Chain Quality Integration and Performance ◾ 325
Table 18.A2.2 EFA of Competitive Intensity, Organization-Wide Approach
to Quality, and Quality Performance
Product
Quality
Organization-
Wide Approach
to Quality
Cost of
Quality Delivery
Competitive
Intensity
OWA01 0.112 0.690 −0.068 −0.031 0.103
OWA02 0.111 0.716 0.000 0.188 0.044
OWA03 0.084 0.647 −0.218 −0.060 0.117
OWA04 0.064 0.750 0.031 0.018 −0.105
CMP01 −0.112 0.112 0.038 0.048 0.865
CMP02 −0.125 0.229 0.045 0.100 0.749
CMP03 −0.042 −0.118 0.087 0.068 0.523
DLV01 −0.052 0.106 −0.264 0.743 0.228
DLV02 −0.063 −0.043 −0.030 0.841 0.028
DLV03 −0.014 0.051 0.032 0.714 0.032
PQT01 0.918 0.048 0.016