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4.5.2 Acquisition of Information
Getting relevant information lies at the heart of managing risk (Peck 2005) because
information is the antidote to uncertainty and risk (Downey and Slocum 1975).
e availability of relevant information improves predictability, enhances con-
dence in estimation, and enables companies to react to changes in a supply chain in
a timely manner and thus reducing possible damages.
To acquire information and gain supply chain visibility, there are two pillars:
information system connectivity and relational connectivity. Information technol-
ogy has greatly improved information exchanges between supply chain partners
(Constant et al. 1994; Barua et al. 1997); however, most orga ...