168 ◾ Yong Long and Junfeng Li
defective vehicles into four categories: GSB, TSB, FSA, and recall. rough these
distinctions and multidepartment eorts, both internally and externally, CFMA
achieves a high level of customer satisfaction with its product safety and quality.
References
AQSIQ. 2010. CFMA will recall 2009 Ford Focus. Available at http://www.aqsiq.gov.cn/zjxw
/zjxw/zjftpxw/201005/t20100531_145541.htm, accessed on May 31, 2010.
AQSIQ. 2011a. CFMA will recall Volvo S40 made in China mainland. Available at
http://www.aqsiq.gov.cn/zjxw/zjxw/zjftpxw/201105/t20110506_183673.htm,
accessed on May 6, 2011.
AQSIQ. 2011b. CFMA will recall Mondeo-Winning vehicles. Available at http://www
.aqsiq .gov.cn/zjxw/zjxw/zjftpxw/201105/t20110511_184054.htm, ...