October 2015
Beginner
288 pages
5h 38m
English
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The broken record
The big picture
When you feel attacked or under pressure from others, it’s all too easy to become frustrated and respond angrily or aggressively. The broken record is a useful technique for assertively stating your position or your feelings, without becoming embroiled in a verbal fight. The broken record may frustrate others, but it sends a clear message that you know your own mind and that you will not be coerced into doing something that you either cannot do or do not want to do.
When you feel that an injustice has been done, or you want recompense for something that has gone wrong, you can become nervous and find yourself backing down in the face of more assertive (or aggressive) opposition.
When we want to say ‘no’ to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.