October 2015
Beginner
288 pages
5h 38m
English
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Matching and mirroring
The big picture
We naturally fall into step with people we like, mirroring aspects of their body language and tonality. Because we like people who are like us, this subtle matching sends out signals to say, ‘I’m like you – you’re like me.’ If we do not like someone, quite naturally we mismatch their body language and tonality, and subconsciously we register the differences between ourselves and them. The message is, ‘I’m not like you and I don’t like you.’ It becomes even more important with people we are not comfortable with to mirror them and quickly establish a sense of rapport with them.
When to use it
Use with anyone if you want to develop a relationship, create trust, persuade or influence them.
How to use it
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