August 2017
Intermediate to advanced
256 pages
4h 30m
English
Use this to prepare yourself for the inevitable dip in enthusiasm and belief that occurs during any change project.
Daniel Webster (1782–1852) was a leading American senator and statesman during the 1830s and 40s. This was a period of uncertainty and upheaval and this may have prompted him to observe that:
It isn’t the changes that do you in, it’s the transition.
Daniel Webster
Webster was talking about the dangers of rolling out the change once a decision has been made. The implementation of any change is only complete when people stop looking back at what they used to do and accept the changed world they work in as the new norm.
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