The Little Book of Big Management Wisdom

QUOTATION 48

JOHN WOODEN ON WHY YOU NEED TO SHOW YOU CARE

Use this to remind you of the power of praise and thanks in the workplace.

John Wooden (1910–2010) was an American basketball player and coach who won the NCAA Championship ten times, including a record seven in a row. Many of the ideas he espoused were adopted by businesses in the USA, including his Pyramid of Success. One of his most oft-repeated quotations is:

Seek opportunities to show you care. The smallest gestures often make the biggest difference.

John Wooden

Sounds simple, but when was the last time that your boss said ‘Well done’ to you? Indeed, when was the last time you said it to a member of your staff? And while we’re at it, what about thanking staff for good work? ...