August 2017
Intermediate to advanced
256 pages
4h 30m
English
Content preview from The Little Book of Big Management Wisdom
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QUOTATION 28
DEE HOCK ON WHY YOU SHOULD KEEP IT SIMPLE, STUPID (KISS)
Use this to avoid the dangers of relying on over-complex, stultifying systems.
Dee Hock (b. 1929 ) is the founder and former CEO of the Visa Credit Card Association. He believes that:
Simple, clear purpose and principles give rise to complex and intelligent behaviour. Complex rules and regulations give rise to simple and stupid behaviour.
Dee Hock
How an organisation works and behaves is driven by the systems, rules and procedures that it has. Unfortunately, systems and procedures are seldom designed by the people who use them. Yes, system analysts or consultants will talk to staff about what is required. Unfortunately, much of the information that staff have about ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.