August 2017
Intermediate to advanced
256 pages
4h 30m
English
Content preview from The Little Book of Big Management Wisdom
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QUOTATION 51
KENNETH BLANCHARD ON DELEGATING DECISIONS TO FRONT-LINE STAFF
Use this to remind you that front-line staff may be in a position to make better decisions than you.
Kenneth Blanchard (b. 1939) is a management expert and writer, famous for his work on the One Minute Manager series of books. He also has an interest in decision making and advocates pushing the responsibility for making business decisions down to the lowest possible level:
If you want people on the front lines … to be responsible for making decisions they must be given the same information that managers use to make good business decisions.
Kenneth Blanchard
I fully agree with the sentiments behind the above quotation. However, I disagree with the idea that front-line ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.