Win with Advanced Business Analytics: Creating Business Value from Your Data

HR PROCESS MANAGEMENT

Recently, I was asked by a staffing manager what she could do to improve the efficiency and effectiveness of her staffing program. My answer was, first assess the situation. Look at the factors that can be affecting your staffing strategy. When that is clear, and you believe it to be appropriate for the current job market, then review your hiring process.

Almost everything in life is the result of a process. It starts with getting ourselves ready for work in the morning and doesn’t end until we turn out the lights and shut down the house at night. At work, the basics are the source of inputs and the three steps of process are inputs, throughputs, and outputs. Apply this model to staffing, training program development, pay program design, or anything else you do. The following list is an example of the hiring process.

In staffing process management, we make a list of hires during the last two years for mission-critical job groups. We look at the medium that we used to source applicants. For example, within the job group being studied (programmers, nurses, actuaries, technicians, and so on), where did Allen, Barbara, and Charlie come from: ads, job boards, and so forth? Next, which selection processes were used for each of them: interviews, tests, and so on, and did they go through a formal on-boarding experience? Finally, what was the result you wanted to study? ...