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Fundamentals of Human Resource Management, 5/e
book

Fundamentals of Human Resource Management, 5/e

by Gary Dessler
January 2015
Beginner content levelBeginner
480 pages
32h 52m
English
Pearson
Content preview from Fundamentals of Human Resource Management, 5/e

Using Internet and Government Tools to Support the HR Effort

Learning Objective 2

  1. Give four examples of how entrepreneurs can use Internet and government tools to support the HR effort.

City Garage is an expanding auto servicing company in Texas. 16 One way they distinguish themselves is by letting customers interact directly with its ­mechanics in what it calls its “open service area,” 17 City Garage needs mechanics who are comfortable interacting with customers in this format. The old hiring process was a paper-and-pencil application and one interview. The process ate up management time and was ineffective. The solution was to purchase the Personality Profile Analysis (PPA) online test from Thomas International USA. Now, after a quick ...

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Publisher Resources

ISBN: 9780134740218