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Making IT Lean
book

Making IT Lean

by Howard Williams
July 2017
Intermediate to advanced
232 pages
6h 55m
English
Productivity Press
Content preview from Making IT Lean
K13533
www.productivitypress.com
Making IT Lean: Applying Lean Practices to the Work of IT presents Lean
concepts and techniques for improving processes and eliminating waste in IT
operations and IT Service Management in a manner that is easy to understand. The
authors provide a context for discussing several areas of application within this
domain, allowing you to quickly gain insight into IT processes and Lean principles.
The text reviews IT Service Management, with reference to the IT Infrastructure
Library (ITIL
®
) as a framework for best practices—explaining how to use it to
accommodate Lean processes and operations. Filled with straight-forward ...
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Publisher Resources

ISBN: 9781439876039