
207
Chapter 9
Looking at Lean IT
Future Drivers of IT Work
In Chapter 2, we made some observations about the current landscape in
which IT practitioners work, including brief mention of trends that help shape
their environment and drive many of their priorities. These include technology
and cost drivers, as well as new service paradigms that represent responses
to these drivers and the strategic requirement to ensure Business–IT align-
ment. We also can look ahead and more clearly identify some of the trends
that are likely to shape the landscape of IT work in the future, including the
following:
1,2
◾ Disruptive technologies with new supporting ser ...