
52 ◾ Making IT Lean: Applying Lean Practices to the Work of IT
round with indefinite resolution of either Current State or Future State. The
Lean Approach will encourage us to maintain these distinctions and do
good analysis of Current State before doing design of Future State.
The PDCA cycle (Figure3.10), sometimes referred to as the Deming Cycle,
is based on the premise that improvements are achieved through application
of knowledge. As such, it is a learning cycle, and knowledge is systemati-
cally acquired through the process of learning. Applications of PDCA are
practically universal, so it serves as a strong foundation for process impro ...