March 2017
Beginner to intermediate
148 pages
1h 52m
Chinese
Content preview from 设计领导力
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
136
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第
8
章
结语
是人都会犯错。这是无法避免的，而且正如我们所听到的，将错误作为经验教训显
然是更好的做法。接受这些障碍，甚至是尊重这些障碍，绝对是不容易的，但这是
前进的最佳路径。将设计领导者与其他人区分开的是，设计领导者明知会犯错，但
仍能平稳度过，这里也存在可能的教训。明知会面对失败和失望，仍有勇气去领导，
这是种特殊的品质。走更有挑战性的路同样需要勇气，而且似乎会带来更大的回报。
“不要觉得羞愧。不要感到害羞，”杰布
•
班纳说道，“不要害怕犯错。胆子大些。”
我犯过不少错，但最大的错误让我收获了最好的教训。在我看来，这些经验几乎都
是关于管理人们的期望。不做出过度的承诺是关键。在职业生涯的早期，我想让太
多人高兴，这导致我向我的团队和客户承诺一切。这让我变得急功近利，并最终导
致许多人失望。最糟糕的是，这类行为也会使自己精疲力竭，而且在我的经历中，
有几天还卧病在床。即使你处于服务业，也最好还是设定切合实际的期望值。
重点收获
•
沟通问题往往是所有项目问题的根源。
•
达成共识能防止出错。
•
学会体谅并讲客户的专业术语，不要只用设计术语。
•
商务也是创造性工作。将管理公司当做设计项目来处理可以防止犯错，并且能
让没有接受过商务培训的设计领导者觉得这份工作更具吸引力。
•
当决策权不明确时，就可能发生错误。下坡路必须停在某处。
•
放手和授权能够给设计领导者更多的自由和时间来处理更大的问题。
•
与团队建立信任是带来成功的最快捷方式。
•
不要急功近利。单纯以扩大规模为目的并不是明智的策略。
•
通过起草合同和文件来避免错误，使得每个人都清楚对项目的期望。 ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.