The Strategy Book

Argyris’s double and single loop learning

Strategy involves guessing about the future and then acting on those guesses. You don’t know what’s going to happen but you plan and try to accomplish those plans. Ideally you try to learn from your mistakes (and successes) at a deeper level that informs future actions.

How to use?

Strategic plans can lead to learning. Each time something works or doesn’t work it can teach a lesson. The question is whether the learning stays at the operational level where actions are taken or whether the learning can provide lessons for the whole organisation. In particular, it’s helpful if the governing values ...