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CHAPTER 4
Connectivity Model: Design
Methods for Diverse Users
Sunghyun Kang, Debra Satterfield
Iowa State University
Ames, Iowa, USA
Shrkang@iastate.edu, Debra815@iastate.edu
ABSTRACT
When we design a product or an artifact, the design solution should consider the
user’s social, cultural, and emotional needs as well as their physical constrains. This
paper introduces a framework of the connectivity model and demonstrates how this
model can be applied to the design process of products and services for diverse
users. The connectivity model is a design and evaluation method based on the
mental trilogy, kansei engineering, and activity theory. This new model
contextualizes usability in terms of its social and emotional appropriateness ...