Advances in Affective and Pleasurable Design

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Task 5:“Choose your favorite Starbucks that is closest to you, then set a via

point to find the closest gas station to you. Enter address information, add a via

point, and then engage the revised route.

The tasks were performed in an identical sequence for every user in order of

assumed difficulty with the user employing a speak-aloud protocol. Each interface

test was counterbalanced with the other to minimize experience-based preferences.

The general observations, click paths, prompts, errors, mouse movements, time-on-

task and usability challenges were recorded.

3. FINDINGS

The users were given an exit survey

after testing each interface.

The Tabular interface had an error sum of 66, and the Linear interface had an

error sum