Creating a Lean Culture, 3rd Edition

xix

Acknowledgments

I owe much to many people with, for, and from whom I have worked and

learned—bosses, clients, colleagues, sensei. I will try to acknowledge them

here, and apologize to any I miss. Any shortcomings in this book are fully

and exclusively my own responsibility.

The Association for Manufacturing Excellence (AME) gave me access to

awider professional audience than I could otherwise have had, and pro-

vided vehicles for reaching the larger manufacturing community.

Steelcase, Inc. gave me the opportunity to experiment with and develop

many of the ideas and approaches to Lean management contained in these

pages. At Steelcase, I had th ...