8 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions
physical production process to be a success, managers must change from
the habitual focus on results to a quite different and less obvious focus on
process and all it entails.
Lean Management Focuses on Process
The Lean management system consists of the discipline, daily practices, and
tools you need to establish and maintain a persistent, intensive focus on
process. It is the process focus that sustains and extends Lean implementa-
tions. And the practices of Lean management create process focus. Here is
how this happens:
1. The visual controls called for in a Lean management implementation rep-
resent Lean’s emphasis on process. Timely maintenance of visuals provides
physical evi ...