Creating a Lean Culture, 3rd Edition

274 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions

CASE STUDY 11.2: TRAINING BY THE

BOOK OR BY THE FLOOR?

A new manufacturing VP thought more Lean training was the answer to

improving performance, and requested help from the corporate training

group. A year later, corporate training delivered a curriculum that filled

a 3-inch binder. The contents were organized in modules, each cover-

ing a separate topic such as value stream mapping, plan for every part,

kanban pull systems, leading team start-up meetings, and standardized

work. The modules were lengthy, each at least half a day in class, and

included classroom tests and assessm ...