
254 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions
CASE STUDY 10.4: WORKING WITH A
RESPONSE SYSTEM (NUMBER 2)
The second case involved the same plant as the first, and two of the
people who had served on the project team for the first project. One of
them had been the co-leader responsible for the Lean technical design
alongside the person who had become the value stream manager. In
the new project, this former co-leader wore both hats, project team
leader and value stream manager. Two other factors came into play.
Instead of converting an existing batch-built process to a Lean one, this
project involved a high-profile new product. ...