Creating a Lean Culture, 3rd Edition

230 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions

This is a lot for a Lean leader to keep up with. When the leader

recognizes that his or her job is to act as the guarantor of the integrity of

theprocesses in his or her area, it becomes clear that this is the new work

for a Lean leader. There is no delegating the task of personally establish-

ing the importance of process focus in a newly established Lean operation.

Overa period of years this kind of follow-up can become less frequent, but

it never goes away; it defines a “new normal.”

Attribute 8: Effective Relations with Support Groups

A Lean operation is a finely balanced system. All of its component parts

must operate effectively for the whole to succeed. Manufacturing is ...