Creating a Lean Culture, 3rd Edition

284 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions

4. Do people have a regular, effective vehicle for suggesting changes to

the work process, tools, task sequence, or other aspects of how the

work is performed? Are suggested changes regularly tried out and put

in place? Do people have the opportunity to work on implementing

their suggestions? What is the overall effect on morale of whatever the

current suggestion process may be?

5. What kind of Lean training is done here? Classroom, self-study, hands-

on coaching, PDCA (plan, do, check, act) experiential learning? How

effective has it been in supporting a robust Lean initiative?

6. Is progressive discipline used here for performance problems as well as

for problematic con ...