Creating a Lean Culture, 3rd Edition

80 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions

disciplined attention and support. We have ample evidence that Lean pro-

cesses do not sustain or improve themselves. That is the reason for Lean

management’s emphasis on leadership discipline and follow-up, so you do

not leave Lean processes on their own to fend for themselves.

Visual controls amount only to wallpaper without the discipline to insist

they are taken seriously and used as a basis for action. Without disciplined

follow-up by leaders, visuals are destined to take their dust-covered places

behind equipment and under staircases along with the other boards and

banners of ...