220 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions
current pad of paper to signal the reorder point. But perhaps the clearest
and most persuasive example of this involves standardized work for leaders
(seeChapter 3). Part of this is simply leading by example. Operators will
often complain about having to follow standardized work when it is first
introduced. When a team leader, supervisor, value stream manager, or
plant manager can pull out his or her standardized work for that day and
compare notes, it makes a powerful statement. “I use this so I don’t forget to
cover each of the departmental boards each day, just like standard work in
a workstation can prevent assemblers from missing a step that might send
aflawed product to ...