Creating a Lean Culture, 3rd Edition

120 ◾ Creating a Lean Culture: Tools to Sustain Lean Conversions

or than team members are interested in or prepared to act on at any given

level of system maturity (recall the quality report in the tiny eye-test type in

Chapter 4). These meetings are not intended to become one-way communica-

tion conduits for the organization. They are intended to be a place where team

members feel free to raise questions and concerns and where team leaders

and others respond or do the investigation necessary to provide a response.

Yes, some corporate news is passed along as well, but team members have an

active role in putting topics on the information sharing part of the agenda.

Where there are not yet well-defined or well-understood reasons for

maintaining ...