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Chapter 7
Learning Lean Management:
The Sensei and Gemba Walks
The principal elements of the Lean management system do not seem to be
complex or difficult to understand. Yet they represent the rocks on which so
many Lean initiatives have run aground. Why?
Part of the answer involves discipline, certainly. But, another part of the
answer involves a teaching and learning model for Lean and Lean manage-
ment, and how to be a Lean manager.
Lean’s classic master-apprentice teaching and learning model has long
proved effective with leaders in tactical positions, those responsible for and
familiar with day-to-day operations (and Lean leaders respons