Creating a Lean Culture, 3rd Edition

Standard Work for Leaders ◾ 71

In the industrial products manufacturer, an initial emphasis in leader

standard work on compliance had the effect of causing leaders to over-

look mostly minor but plentiful opportunities to improve. Opportunities to

improve went unseen, and its operation’s performance, although initially

making important improvements, was now stalled and at a plateau. As for

be performed. You might expect that format for at least some of team

leader standard work. But here, team leaders were expected only to

check the boxes with a grease pencil. At the end of the shift, the cards

were wiped clean for reuse.

No matter how motiva