Creating a Lean Culture, 3rd Edition

Lean in Administrative, Technical, and Professional Work ◾ 151

This time, Lean thinking had spread widely enough that there was

little resistance from the engineers and database people to the idea that

their process could be improved.

In a Lean project, the two groups worked together to create a value

stream map of the steps in their processes. They immediately realized

their steps needed to be interspersed with each other, and that working

in batches in department silos was the cause of much of the rework

in the database group. After creating a future state process design and

value stream map, the project team created a daily update board s