Chapter 2. Know Your Properties

Project management is an integral part of business operations for any IT shop: To the CIO, the shop itself is a strategic project. The domains of vice-presidents can be viewed in much the same light. The collected systems under program managers are essentially development efforts in motion. Project managers, of course, are responsible for development operations at the most fundamental level. With such different responsibilities and different viewpoints, is it not surprising that unexpected mission conflicts may arise?

Perhaps what’s needed is a way for the organization to maintain current mappings and models of its operational systems so that activities at all of these levels—refinements, extensions, and modifications—can ...

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