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Hollywood Secrets of Project Management Success by James Persse

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Case in Point: Kohl’s Department Stores Revisited

The IS division within Kohl’s Department Stores recently established an enterprise requirements management program. The purpose of the program is to provide standards across growing IS teams that will help govern how business and system requirements are defined, presented, and managed. Part of this program is a stakeholder framework. The stakeholder framework identifies which organizational groups need to be included in requirements elicitation, which ones need to be involved in document inspections, and which will be required to approve final requirements. At the start of each new project, the framework document is filled in with specific names and contact information. Those stakeholders then ...

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