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Hollywood Secrets of Project Management Success by James Persse

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Case in Point: MCI Worldcom

"We’ll fix it in production." That’s what the development manager of the Local Number Portability (LNP) project said to me in late 1998. Thing was, the development team wasn’t even close to deployment. We were still gathering requirements. But the manager, Rudy, wanted to go forward with some preliminary design work, hoping to get a jump on an already aggressive schedule. This was in Atlanta at the Business Division headquarters of MCI Worldcom. Shortly thereafter, the company would file for bankruptcy in a financial scandal that rocked Wall Street. On this occasion, however, the deviation from best practices was of a much more localized nature. The LNP project had been initiated to help customers transfer phone service ...

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