David Hoyle, Quality Management Essentials, Butterworth-Heinemann, 2007
Hoyle presents the concepts, principles, tools, and techniques used to establish quality management systems. The book takes a fairly high-level, executive view of the topic, but it’s well organized and easy to read. A good look at quality assurance for project managers.
Daniel Galin, Software Quality Assurance: From Theory to Implementation, Addison Wesley, 2003
This book contains an overview of software quality assurance (SQA) forms, roles, and activities as they relate to software development within organizations. The stress is on SQA application, operation, organization, and control. Includes guidelines for developing the right mix of SQA procedures ...