Case in Point: The Fall of Indus
A dramatic case in point, observed firsthand, was the demise of a software company as a consequence of rampant scope creep. The year was 1999. The company was Indus International, which developed and sold software systems for asset management–intensive industries: oil refineries, automotive plants, steel mills. The company had been in trouble for about a year. Sales had been declining, and the competitive edge of its product line had been lost. Indus’s parent company had decided on an aggressive market recoup strategy, pumping millions into an all-out product line revamp initiative. I was brought in as a consultant to help implement process controls across the organization. The parent company wanted to use CMMI ...
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