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Hollywood Secrets of Project Management Success by James Persse

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Case in Point: CalPERS of California

The California Public Employees’ Retirement System (CalPERS) is a state organization that provides retirement and health benefits to 1.5 million public employees and retirees, and their families. Naturally, such a large organization requires the use of a diverse and extensive set of automation tools in order to see its mission through. The Information Technology Services Branch (ITSB) within CalPERS is responsible for all of those technology needs. These tools include systems analysis and design, programming, testing, implementation, and maintenance for its major computer systems. At any one time, dozens and dozens of ongoing projects may be in place, some big, some small, each pointed at a certain operational ...

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