June 2008
Beginner to intermediate
336 pages
10h 46m
English
Most people to whom I describe this discipline readily acknowledge APM as a good idea. They can relate it to their personal world, to their 401(k) plans or their own investment portfolios. It sounds fine because it seems like the responsible thing to do. But they often don’t recognize the very real drivers that push this discipline to the forefront of effective IT management. As discussed next, four major drivers need to be appreciated and acknowledged in just about any IT shop: the complexity of environments, the need for a known starting point, the expense of software development, and the need to establish scope for effective planning.
Environment complexity is the big one. ...
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