Establishing Project Quality Assurance Oversight

Quality oversight has no official name as it moves into the world of IT. The most commonly used term, however, is probably project quality assurance (PQA), a broad term that sits as the support and auditing arm under quality assurance. (That’s pretty much how it’s treated under CMMI, ISO, and the PMBOK.) The role of PQA is actually fourfold: (1) to ensure that the system (the process program) is available to project teams; (2) to help project teams understand and prepare for program involvement; (3) to periodically audit project activity against the system; and (4) to report on compliance to the project team and executive management. This kind of PQA program can be implemented using five general ...

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