August 2017
Intermediate to advanced
208 pages
6h 4m
English
Content preview from Organizational Assessment and Improvement in the Public Sector Workbook
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4 ◾ Organizational Assessment and Improvement in the Public Sector
Understanding the Demand for Effectiveness and Efficiency
The successful operation of any government agency, regardless of the type or
size of the jurisdiction, presents a four-part challenge for public administra
-
tors. The challenge at all levels of government is to accomplish the organiza-
tion’s mission by providing high-quality programs and services in a way that:
◾ makes the best use of available resources
◾ serves the broadest possible population
◾ accomplishes the goals of society and of government leaders
◾ sustains a workforce that is energized and able to meet these challenges
The ability to fulfill the organization’s mission and to meet its goals and
objectiv ...
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