August 2017
Intermediate to advanced
208 pages
6h 4m
English
Content preview from Organizational Assessment and Improvement in the Public Sector Workbook
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186 ◾ Index
role of change management in
implementing, 129
shared sense of possibilities, 15
systematic approach, 135
unranked list of opportunities, 117
Improvement plan, 154
Improvement planning and prioritization,
87, 122–126
action planning, 126
prioritizing opportunities and identifying
projects, 123–125
Improvement priorities, 154
Incremental change, 154
Information
analyzing, 12, 13
applying, 12, 13–14
availability and accessibility, 88
collecting, 12, 13
comparing, 12, 13
existing, 90
external, 90
qualitative/quantitative, 92
willingness to challenge, 98
Information analysis, 88
Information collection, 108, 113
assessment categories, 92–95
best practices, 91
in current state assessment process,
89–91
importance of people to, ...
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