August 2017
Intermediate to advanced
208 pages
6h 4m
English
Content preview from Organizational Assessment and Improvement in the Public Sector Workbook
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Index ◾ 191
Staff involvement levels, 72–73
in planning process, 112
Staff resources, 59
Staff retention, measures, 111
Staff satisfaction levels, 111
Standards, 9
Strategic plan development, 111–112
implementation, 112
Strategic planning, 156
Strategic planning category, 94, 164–165
pilot survey, 176
Strategic planning initiatives, 25
Strengths
defined, 156
identifying, 95, 99, 100–103
Strengths, Weaknesses, Opportunities, and
Threats (SWOT) analysis, 45, 51, 111
defined, 156
Structured assessment processes, xiii, 87
Structured self-assessment models, 52
balanced scorecard model, 54
Baldridge National Quality Award
program, 52–54
Subgroup assignments, 63
Success measures, external forces defining,
32
Succession planning, 109
Supervision, ...
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