August 2017
Intermediate to advanced
208 pages
6h 4m
English
Content preview from Organizational Assessment and Improvement in the Public Sector Workbook
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Determining Readiness for Assessment ◾ 27
◾ The current workforce climate
◾ Constituent relations
This information can be developed through discussions or focus groups,
or by using a series of questions related to each of these factors. The
Assessment Readiness Checklist Workshee t (page 43) is a tool that can
be used to gain some basic insight in these areas, and allows the planners to
evaluate how much agreement there is on the answers.
Leadership Support
The support of the agency head—whether it is a commissioner or secre-
tary in federal or state government, or a mayor, city manager, or township
administrator in local government—can be invaluable in implementing an
assessment process. The same is true for the support of the senior lea ...
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