August 2017
Intermediate to advanced
208 pages
6h 4m
English
Content preview from Organizational Assessment and Improvement in the Public Sector Workbook
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Planning the Assessment ◾ 65
◾ explaining the terminology of assessment and creating a common
vocabulary
◾ providing information about the purpose of assessment and the specific
goals for the process
Second, the facilitator serves as a moderator by:
◾ ensuring that all participants have the opportunity and a process
through which they can participate
◾ challenging participants to develop information to support their
perceptions
◾ making sure that all categories to be assessed and all areas under
assessment receive appropriate attention
Communicate Plans for the Assessment
Sharing information about the assessment process is a theme that begins
in the planning process and runs through all stages, methods, and models.
It serves a
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