138 ◾ Organizational Assessment and Improvement in the Public Sector
to constantly and carefully review the way in which you accomplish your
organizational mission become part of day-to-day operations.
Endnotes
1. The negotiation and consensus processes that took place in the information-
gathering stage pay important dividends here. If the participants are in agree
-
ment on the challenges and opportunities facing the organization, it facilitates
the selection of priorities for improvement and helps the organization to focus
improvement efforts where they are most beneficial.
2. Ruben (2005), p. 384.
3. Multivoting refers to the process in which there are multiple rounds of voting,
with the elimination each round of the least popular option. ...