Chapter 8
| 1. | Roger Fisher and William Ury, Getting to Yes: Negotiating Agreement without Giving In, 2nd ed. (New York: Penguin Books, 1991). |
| 2. | Chester L. Karrass, Give and Take: The Complete Guide to Negotiating Strategies and Tactics, rev. ed. (New York: Harper Business, 1974/1993), p. 145. |
Get Practical Negotiating: Tools, Tactics & Techniques now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
