May 2007
Intermediate to advanced
232 pages
5h 4m
English
Content preview from Practical Negotiating: Tools, Tactics & Techniques
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Chapter 8. Win-Win Tactics
Basically, there are two kinds of negotiations. The first is adversarial negotiations, where one side wins and the other side loses. The other is collaborative “win-win” negotiations, where both sides concentrate on solving the problem in a way that is acceptable to everyone.
—Robert F. Guder
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.